Frequently asked questions

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FAQs,  and official info on every feature.
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General questions:

Learn how Cleaos helps aesthetic practitioners turn treatment photos into structured, searchable, and revenue-generating assets. We cover the essentials—from organizing your image library to unlocking the hidden value buried in your before-and-afters.

Cleaos is a smart image library built for aesthetic practitioners. Powered by AI, it helps you manage your before-and-after treatment photos in one dedicated space, and turn them into revenue-generating assets.

Cleaos makes it easy to collect, tag, and organize your treatment images automatically into a searchable system—so you can always find the right photo when you need it.
It transforms your chaotic photo roll into a structured, living library—and lays the foundation for everything you’ll be able to do with your images.

We’re building tools that will turn your image library into a business engine—letting you create and share galleries, generate visual assets, publish to social media, and learn what’s working in your clinic.

Your library will become the knowledge base for your clinic’s Copilot—an AI assistant you can speak to in plain English to ask questions, get insights, and make decisions faster.

We’ll notify you as soon as these capabilities are released.

But beyond compliance and protection, patient images are one of the most powerful growth tools your clinic already has:

– They build trust by showing real, relatable results to future patients.
– They improve consultations—making it easier to explain options, manage expectations, and close higher-value treatments.
– They support better upselling by giving visual proof of outcomes and helping patients see the value of additional procedures.
– They help you track progress and personalize care over time.
– And when properly collected and structured, they become a rich source of data—your clinic’s visual record of what works, for whom, and how.

Your image library holds the truth about your clinic’s performance. Cleaos gives you the tools to unlock it.

A lot. On average, clinics save 5–10 minutes per patient just in taking, tagging, and organizing images.
Over the course of a week, that adds up to hours saved—not only in admin work, but also in the time you’d usually waste searching for the right photo or preparing content manually.

Cleaos makes your images work for you—faster, easier, and without the mess.

Cleaos is perfect for any clinic or salon offering elective aesthetic treatments, as well as practitioners that want to build up their treatment portfolio.

For more detailed information and to see how Cleaos can specifically benefit your practice, please visit our website,  or contact our support team. 

Support & updates:

Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.

Yes!

We know that today, images are scattered across cloud drives, phones, EMRs, and local folders. Uploading your entire library to Cleaos is absolutely possible—but the process depends on where your images are stored, how well they’re tagged, and what systems you’ve used to manage them.

The speed and quality of the upload—and how much tagging we can automate—will vary based on those factors.

The total number of images you upload will also determine your subscription tier. If you’re interested in migrating your full library, head to the Upload section and fill out the form. Our team will guide you from there.

Our team is here to assist you with any technical issues you might encounter while using Cleaos. Don't hesitate to contact us with any question. 

We are constantly working on new features and product updates to enhance your experience with Cleaos. You can expect to see new options and improvements in the near future as we continually strive to make the platform even more powerful and user-friendly.

We release new features gradually, starting with our beta testers. If you'd like to join our beta program, please contact us at [email protected]. Every new feature we introduce is inspired by feedback from our users, so please make sure to share what you'd like to see in Cleaos. Your input is invaluable in shaping the future of our platform.

We highly value your input and are always eager to hear your ideas for improving Cleaos. If you have a specific feature request or would like to share feedback, you can easily reach out to us via email at [email protected]. Your suggestions play a crucial role in helping us develop new features and enhancements, ensuring that Cleaos continues to meet your needs and expectations.

Publishing Compliance:

Learn about how Cleaos ensures your data is secure, how we handle privacy, and what you need to know to keep your compliance efforts protected and effective.
For more information, see Cleaos' Privacy Policy and Terms of Use.

 Data security is our top priority. Cleaos uses advanced encryption and security protocols to ensure that all your data, including images and marketing materials, are protected against unauthorized access.

Yes, every jurisdiction has its own guidelines regarding patient privacy requirements and marketing restrictions. These regulations may pertain to the content, timing, medium, platform, or context in which your marketing materials are published.

The responsibility to comply with these requirements lies with the practice owners. Therefore, it’s crucial that your marketing manager is fully aware of these guidelines and stays updated on any changes. Ensuring compliance not only protects your practice legally but also maintains the trust and confidence of your clients.

Yes, different marketing channels often have their own set of rules and restrictions that must be followed. These can include guidelines on the type of content allowed, advertising practices, and specific regulations regarding the promotion of medical or aesthetic services.

It’s essential for your marketing manager to understand and comply with these channel-specific restrictions to avoid potential issues, such as content removal or account suspension. Staying informed about these guidelines helps ensure that your marketing efforts are both effective and compliant with platform policies.